Wow!!! I thought I had heard just about everything!!!! I know that the homeless population is all over the United States right now and getting worse with the economy being the way it is. When I came in to check my messages this weekend I found out that one of my tenants was using his drive up storage space as a residence!
Now I realize that it has four walls and is out of the wind, but the storage garages at Dino's Storage are not residences and it is against Dino's policies for anyone to stay in their storage unit. Hopefully we don't have to deal with this problem again!
Showing posts with label self storage climate control. Show all posts
Showing posts with label self storage climate control. Show all posts
November 7, 2011
October 20, 2011
Storage FAQ's
The majority of the customers we serve have never used storage before. Here is a quick and simple guide to five of our most frequently asked questions. To view a complete list of our Common FAQ’s, visit our FAQ page.
2) How do I best utilize the space I’m paying for?
Answer: I find most customers over-estimate the amount of space they need. If you pack your items well, you can save a lot of space, therefore saving time and money. Use the same size boxes, label them specifically (not just by room, but itemized) and try to box most of your items. Items that aren’t boxed will be awkward and hard to stack. Storing shelves or bookcases? Use them to hold those unboxed, odd-ball shaped items. Storing a dresser? Keep the clothes folded in the drawers and put the screws and bolts from the unassembled furniture in a baggy inside also. Don’t forget to label the baggy!
1) What is climate control and do I need it?
Answer: Climate control definitions can vary, so be sure to ask who you rent from what they call climate control. Sometimes it is strictly heated, sometimes it includes air conditioning. At Dino’s, we heat and cool but also run dehumidifiers where necessary to keep the humidity at levels that will not promote mold growth. While we cannot guarantee the temperature or humidity level, we do our best to maintain them so your items remain in the condition you left them in.
Answer: Climate control definitions can vary, so be sure to ask who you rent from what they call climate control. Sometimes it is strictly heated, sometimes it includes air conditioning. At Dino’s, we heat and cool but also run dehumidifiers where necessary to keep the humidity at levels that will not promote mold growth. While we cannot guarantee the temperature or humidity level, we do our best to maintain them so your items remain in the condition you left them in.
2) How do I best utilize the space I’m paying for? Answer: I find most customers over-estimate the amount of space they need. If you pack your items well, you can save a lot of space, therefore saving time and money. Use the same size boxes, label them specifically (not just by room, but itemized) and try to box most of your items. Items that aren’t boxed will be awkward and hard to stack. Storing shelves or bookcases? Use them to hold those unboxed, odd-ball shaped items. Storing a dresser? Keep the clothes folded in the drawers and put the screws and bolts from the unassembled furniture in a baggy inside also. Don’t forget to label the baggy!
3) What kind of lock should I buy? Can I just bring one from home?
Answer: You bet you can bring one from home. But if you don’t have one, you can sure buy one from us. We sell pad locks and disc locks. No lock is thief-proof, but Disc locks are the most secure type in the storage world and very reasonably priced. We strive to be at or below our competitors prices and you save yourself a shopping trip by grabbing one off our shelf.
Answer: You bet you can bring one from home. But if you don’t have one, you can sure buy one from us. We sell pad locks and disc locks. No lock is thief-proof, but Disc locks are the most secure type in the storage world and very reasonably priced. We strive to be at or below our competitors prices and you save yourself a shopping trip by grabbing one off our shelf.
4) When can I move in?
Answer: Just sign on the dotted line and the space is yours!
5) Why should I buy a mattress or sofa cover?
Answer: Even in a climate control unit, dust can accumulate. Mold particles can spread through the air. Bugs and little creatures can make their way inside a building and into your unit. Mattresses and couches are expensive to replace. Spend the extra few dollars to save yourself hundreds!
Answer: Even in a climate control unit, dust can accumulate. Mold particles can spread through the air. Bugs and little creatures can make their way inside a building and into your unit. Mattresses and couches are expensive to replace. Spend the extra few dollars to save yourself hundreds!September 21, 2011
Elevators Are Not the Enemy
I was out in Elkhorn this morning looking at our new climate control building that is progressing nicely. What is great from a customer-service perspective is we are going to be able to offer our customers drive-up access to non-climate units and climate control units accessed by elevator. Although we’ve seen it done by other companies, we have never, and will never, ask our customer to climb up or down a flight of stairs to move items.
For a puzzling reason, we encounter a lot of people who want to rent on the first floor to avoid elevators, regardless of distance. Think about this: If you can rent a unit on the first floor and it is 150 feet of hallways from the door, or you can rent on the 3rd floor and walk 80 feet- which is closest? People say the elevator takes too long, but does it really?
Our building doesn’t house apartments or shopping areas, so our elevators are used minimally. If you are moving during the first weekend of a summer month, you may have a minute or two wait for the elevator, or share it with someone else. But storage facilities are not highly trafficked places, you can tell that by the number of parking spaces or bathrooms required by the city. Interesting thought, eh?
So if you don’t have to wait for the elevator, it makes sense to rent up or down, not straight across. Especially if the facility charges a premium fee for the most highly sought-after units. No stairs and closer walking distance with a possibility of saving money. In these times of extreme couponing and foreclosures, you may save money by asking: "Do you discount any less-than-ideally located units?" or "Is the price effected by what floor I am on?"
For a puzzling reason, we encounter a lot of people who want to rent on the first floor to avoid elevators, regardless of distance. Think about this: If you can rent a unit on the first floor and it is 150 feet of hallways from the door, or you can rent on the 3rd floor and walk 80 feet- which is closest? People say the elevator takes too long, but does it really?
Our building doesn’t house apartments or shopping areas, so our elevators are used minimally. If you are moving during the first weekend of a summer month, you may have a minute or two wait for the elevator, or share it with someone else. But storage facilities are not highly trafficked places, you can tell that by the number of parking spaces or bathrooms required by the city. Interesting thought, eh?
So if you don’t have to wait for the elevator, it makes sense to rent up or down, not straight across. Especially if the facility charges a premium fee for the most highly sought-after units. No stairs and closer walking distance with a possibility of saving money. In these times of extreme couponing and foreclosures, you may save money by asking: "Do you discount any less-than-ideally located units?" or "Is the price effected by what floor I am on?"
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